Frequently Asked Questions

Neptunor is an OEM/ODM manufacturer of RIB boats and inflatable boats based in Qingdao, China. Our 18,000 m² manufacturing plant sits in the Laixi Economic Development Zone and has been building inflatables since 2012. Sales and technical support are global; production is in Qingdao, China.

Yes. Neptunor offers full-scale OEM and ODM manufacturing — from hull and console engineering, tube fabric selection and colorways through to serial production for brands, rental operators and government tenders. We handle private labeling, custom packaging and compliance documentation, including CE support files for EU markets.

Our factory operates under an ISO 9001 quality system. Boats bound for EU markets are certified to the EU Recreational Craft Directive 2013/53/EU in design categories C and D, with construction verified against ISO 6185 for inflatable boats. Certification scope is confirmed per project and varies by target market and boat configuration; REACH documentation for tube fabrics is available on request.

MOQ follows the project stage rather than one fixed number. Samples run at 1–2 units. Small-batch co-branding starts at 5–10 units. Pilot production runs 20–50 units, and standard volume production runs 90–100+ units per approved configuration. Projects that require new hull or console tooling start at 50–100+ units, and the tooling adds 20–35 days to the schedule.

Tubes are built from high-tenacity marine PVC fabric (typically 0.9 mm–1.2 mm) with UV stabilizers, or from CSM (Hypalon®) fabric for professional fleets that demand maximum chemical and UV resistance. Hulls are welded marine-grade aluminum or hand-laid fiberglass. All materials are sourced from certified suppliers and tested for tensile strength, UV resistance and low-temperature flexibility before production.

Yes. Our 18,000 m² plant turns out high volumes of tube sets and hulls every year with a dedicated production workforce, and we ship to 50+ countries. We manage logistics including FOB Qingdao, CIF to major ports, and door-to-door delivery through our freight partners.

Prototype samples ship within 10–15 days once the specification is frozen. Standard production lead time is 30–45 days from confirmed PO and deposit, depending on configuration and volume. New hull or console tooling adds 20–35 days. Rush schedules can be discussed for established partners with confirmed material stock.

Welded marine-aluminum hulls suit tender, utility, dive and patrol duty: they are light, impact-tolerant, beachable and straightforward to repair. Fiberglass hulls deliver a glossier finish and lower tooling cost for larger series built on stable designs. Both platforms share the same tube systems, consoles and QC process — hull choice is reviewed against your duty cycle, budget and market before sampling.

Every tube chamber undergoes a 24-hour pressure-hold test at 0.35 bar. Any chamber showing a pressure drop greater than 0.02 bar over the hold period is rejected and rebuilt. Results are logged against each serial number, so the pressure record for your batch exists long after the boats have shipped.

Every boat passes a 120-point checklist covering hull integrity, weld and seam quality, valve seating, transom bonding, console fit, fuel and electrical routing where fitted, hardware torque, graphics placement and cosmetic finish. No unit leaves final assembly until every line item is signed off by the shift supervisor.

Production moves through seven QC gates (Node 01 through Node 07), from incoming fabric verification through cutting, welding and assembly to final pressure-hold, packaging audit and pre-shipment inspection. Each gate has defined acceptance criteria and recorded evidence, so issues are caught at the stage where they originate rather than at the loading dock.

Yes. Every hull and tube set carries a serial number linked to fabric batch numbers, weld operator, assembly station and test records. Records are retained for 10 years, which supports warranty handling, spare-part matching and any market-surveillance queries from distributors or authorities.

Finished batches are inspected by attribute sampling to ISO 2859-1 Level II. The acceptable quality limit applied to your order is written into the contract, so both sides agree in advance what happens if a sample fails — rework, re-inspection or rejection of the lot.

Yes, and we encourage it for first orders. SGS, TÜV, BV, Intertek or your own inspector are all welcome at final inspection. We coordinate the booking, provide our internal inspection protocol and make test records available, so the third-party report maps directly onto our QC evidence.

For EU-bound boats we certify to the Recreational Craft Directive 2013/53/EU in design category C (inshore) or D (sheltered waters), as hull length and configuration allow. Construction follows ISO 6185 for inflatable boats. Each boat receives its builder's plate, hull identification number and owner's manual in the required languages, and we supply the EU declaration of conformity plus technical-file support for your import records.

OEM means we manufacture to your approved specification — your drawings, dimensions, materials and branding; you own the design and intellectual property. ODM means our engineering team develops the boat from your brief — a market concept, a duty profile or an adaptation of a proven platform — and you approve before production. Private label means your brand, colors, graphics and packaging on an existing validated platform with no structural changes. Most projects land between these modes, and we quote the configuration that matches how much of the design you want to own.

Typical terms are a 30% deposit to lock the production slot with the 70% balance due before shipment — typical, confirmed per contract rather than fixed policy. T/T is standard; L/C at sight can be discussed for established partners. The deposit percentage, balance timing and currency are stated in every quotation, so nothing is discovered later.

Absolutely. We welcome on-site visits, virtual tours and third-party audits, including customer-specific quality and social-compliance inspections. The plant is audit-ready with documented QC processes, material traceability and worker health & safety records. Many buyers combine a visit with sea trials of current sample boats.

No. Neptunor is strictly B2B: we manufacture for brands, dealers, rental and resort fleets, rescue organizations and institutional buyers, and we do not sell single units to consumers. Trade inquiries are handled via info@neptunor.com or the inquiry form on this site.

Each shipment includes the commercial invoice, packing list, bill of lading and certificate of origin, plus CE documentation where applicable. We mark and barcode cartons to your market requirements and can split documents across consolidated orders. Whether your forwarder or ours ships the cargo, the document set is agreed before the container is booked.

Inflatable dinghies ship deflated in retail cartons; RIBs ship frame-packed or rack-loaded depending on hull size. Counts vary widely with model mix, console type and packaging design, so our logistics team calculates the load plan from your actual bill of materials — the number you plan against is the number that ships.

Fleet operators can order serviceable parts together with their boats or on standing replenishment cycles: replacement valves, PVC or CSM repair patches and adhesive, tube sections, floor panels, oars, pump and console hardware, and common consumables. Spare parts ship alongside production or as small consignments, so a damaged component never keeps a whole boat out of service for long.

Sample pricing follows the project configuration: hull type, length, tube fabric, console and packaging all affect the quote. For projects that move to volume production, the sample fee is typically credited against the first production order — the credit terms are confirmed in writing at quotation stage so there are no surprises later.

Every boat passes the 24-hour pressure-hold test and the full final inspection before shipment, and warranty terms are written into each order contract. They cover manufacturing defects such as seam failure, weld porosity and valve leaks, and exclude use-related damage. The warranty period and claim procedure are confirmed on the purchase order, not discovered later.

Report the issue within the agreed window (typically 7–15 days of arrival) with photos or video evidence. We assess the claim against the pre-shipment inspection records kept for your batch — including the pressure logs — then rework, replace or credit accordingly. Documented QC photos of your stock make this fast and fair for both sides.

Graphics go through a controlled approval chain: digital mockup, printed proof on the actual tube fabric, first-article inspection on the production boat, then batch application. Each step is checked against your signed artwork, which is why hull colors, collar graphics and logo placement match your brand file when the boats land.

The better the brief, the faster the quote: target market and usage (tender, rental, resort, rescue, patrol), desired specifications (length, hull material, tube fabric, console type), quantity and target price, certification destination, branding needs, and your launch timeline. Our inquiry form collects exactly this list — sharing it saves quotation rounds and gets you a firmer estimate on the first pass.

Prototype samples ship within 10–15 days once the specification is frozen. Add review time for your testing and any revision round — most projects complete sampling in two to three weeks. Production starts only after written sample approval, so extra care at this stage pays back in time saved later.